@import"https://fonts.googleapis.com/css2?family=IBM+Plex+Serif:wght@500;600;700&family=IBM+Plex+Sans:wght@400;500;600;700&display=swap";:root{--ink: #1B2A4A;--ink-light: #2E4270;--paper: #F3F5F7;--paper-raised: #FFFFFF;--marigold: #E8A93B;--marigold-dark: #C98A1F;--urgent: #C1443C;--resolved: #2E8B74;--line: #DCE1E8;--text-muted: #5A6478;--font-display: "IBM Plex Serif", Georgia, serif;--font-body: "IBM Plex Sans", system-ui, sans-serif;--radius: 10px;--shadow-sm: 0 1px 3px rgba(27, 42, 74, .08);--shadow-md: 0 4px 16px rgba(27, 42, 74, .12)}*{box-sizing:border-box}html,body,#root{margin:0;padding:0;min-height:100vh}body{background:var(--paper);color:var(--ink);font-family:var(--font-body);font-size:16px;line-height:1.5;-webkit-font-smoothing:antialiased}h1,h2,h3{font-family:var(--font-display);font-weight:600;margin:0;color:var(--ink)}button{font-family:var(--font-body);cursor:pointer}a{color:var(--ink)}:focus-visible{outline:3px solid var(--marigold);outline-offset:2px}.container{max-width:960px;margin:0 auto;padding:0 20px}@media (prefers-reduced-motion: reduce){*,*:before,*:after{animation-duration:.01ms!important;transition-duration:.01ms!important}}.app-footer{text-align:center;padding:24px 20px 40px;color:var(--text-muted);font-size:12px}.header{background:var(--paper-raised);border-bottom:1px solid var(--line)}.header__top{padding:16px 20px 13px}.header__brand{display:flex;align-items:center;gap:12px}.header__mark{width:44px;height:44px;border-radius:50%;background:var(--paper);display:flex;align-items:center;justify-content:center;flex-shrink:0}.header__title{font-size:22px;letter-spacing:-.01em}.header__tagline{margin:2px 0 0;font-size:13px;color:var(--text-muted)}.header__nav{background:#f8fafc;border-top:1px solid var(--line)}.header__nav-inner{display:flex;gap:4px;overflow-x:auto}.header__tab{background:none;border:none;border-bottom:3px solid transparent;padding:10px 13px;font-size:13px;font-weight:600;color:var(--text-muted);white-space:nowrap;transition:color .2s ease,border-color .2s ease}.header__tab:hover{color:var(--ink)}.header__tab.is-active{color:var(--ink);border-bottom-color:var(--marigold)}.route-track{display:flex;width:100%;padding:24px 8px 8px}.route-track__segment{flex:1;display:flex;flex-direction:column;align-items:center;position:relative}.route-track__node-wrap{display:flex;align-items:center;width:100%}.route-track__node{width:20px;height:20px;border-radius:50%;background:var(--paper-raised);border:3px solid var(--line);flex-shrink:0;margin-left:-10px;transition:background .3s ease,border-color .3s ease;position:relative;z-index:2}.route-track__segment:first-child .route-track__node{margin-left:0}.route-track__node.is-filled{background:var(--ink);border-color:var(--ink)}.route-track__node.is-current{background:var(--marigold);border-color:var(--marigold-dark);box-shadow:0 0 0 5px #e8a93b40}.route-track__line{height:3px;flex:1;background:var(--line);transition:background .3s ease}.route-track__line.is-filled{background:var(--ink)}.route-track__label{margin-top:10px;font-size:12px;font-weight:500;color:var(--text-muted);text-align:center}.route-track__label.is-active{color:var(--ink);font-weight:600}.route-track--compact .route-track__label{font-size:10px}.route-track--compact{padding:12px 4px 4px}.complaint-shell{background:var(--paper-raised);border:1px solid var(--line);border-top:4px solid var(--ink);border-radius:8px;box-shadow:var(--shadow-sm);padding:32px;max-width:760px;margin:36px auto}.complaint-shell h2{font-size:29px;margin:5px 0 8px}.eyebrow{font-size:12px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--marigold-dark)}.form-intro{color:var(--text-muted);margin:0 0 24px}.field-label,.government-form label{display:block;color:var(--ink);font-size:14px;font-weight:700;margin:18px 0 7px}.field-label small,.government-form small{color:var(--text-muted);font-weight:400}.textarea,.text-input,.government-form input,.government-form textarea,.government-form select{width:100%;color:var(--ink);background:#fff;border:1px solid #b9c3d1;border-radius:4px;padding:11px 12px;font:inherit;font-size:15px}.textarea,.government-form textarea{resize:vertical}.textarea:focus,.text-input:focus,.government-form input:focus,.government-form textarea:focus,.government-form select:focus{outline:3px solid rgba(232,169,59,.32);border-color:var(--ink)}.field-meta{display:flex;justify-content:space-between;color:var(--text-muted);font-size:12px;margin-top:5px}.upload-box{min-height:120px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;color:var(--text-muted);border:1.5px dashed #9aa8bb;border-radius:4px;cursor:pointer;text-align:center;font-size:13px}.upload-box:hover{border-color:var(--ink);background:#f7f9fb}.upload-box strong{color:var(--ink)}.upload-box__icon{color:var(--marigold-dark);font-size:29px;line-height:1}.upload-preview{position:relative;overflow:hidden;border:1px solid var(--line);border-radius:4px}.upload-preview img{display:block;width:100%;max-height:280px;object-fit:cover}.upload-preview__remove{position:absolute;top:10px;right:10px;border:0;border-radius:3px;padding:7px 10px;background:var(--ink);color:#fff;font-weight:700}.btn{border:1px solid transparent;border-radius:4px;padding:11px 18px;font:inherit;font-weight:700;font-size:14px}.btn--primary{background:var(--ink);color:#fff}.btn--primary:hover:not(:disabled){background:var(--ink-light)}.btn--secondary{background:#fff;color:var(--ink);border-color:#aeb9c8}.btn--full{width:100%;margin-top:24px}.btn:disabled{opacity:.65;cursor:not-allowed}.error-text{color:var(--urgent);font-weight:600;font-size:13px}.processing{max-width:590px;text-align:center;padding:48px 36px}.processing p{color:var(--text-muted)}.processing__stages{margin:28px auto;padding:0;max-width:350px;list-style:none;text-align:left}.processing__stages li{display:flex;align-items:center;gap:12px;color:var(--text-muted);padding:11px 0;border-bottom:1px solid var(--line)}.processing__stages li span{width:26px;height:26px;border:1px solid #aeb9c8;display:grid;place-items:center;border-radius:50%;font-size:12px}.processing__stages li.is-active{color:var(--ink);font-weight:700}.processing__stages li.is-active span{border-color:var(--ink);background:var(--ink);color:#fff}.processing small{color:var(--text-muted)}.government-form{display:grid;grid-template-columns:1fr 1fr;gap:0 18px}.government-form label{margin-top:15px}.government-form label>small{display:block;margin-top:5px;font-size:12px}.form-wide{grid-column:1 / -1}.review-note{background:#f4f7fa;border-left:3px solid var(--marigold);padding:12px;font-size:14px;margin-top:20px}.button-row{display:flex;gap:12px;align-items:center;margin-top:24px}.success-panel{max-width:720px;text-align:center}.success-panel__seal{width:48px;height:48px;display:grid;place-items:center;border-radius:50%;margin:0 auto 14px;background:var(--resolved);color:#fff;font-size:26px}.success-panel__id{color:var(--ink);font-family:var(--font-display);font-size:28px;font-weight:700;margin:8px 0}.success-panel__summary{display:grid;grid-template-columns:repeat(4,1fr);text-align:left;border-top:1px solid var(--line);border-bottom:1px solid var(--line);margin:24px 0}.success-panel__summary div{padding:14px 12px;border-right:1px solid var(--line)}.success-panel__summary div:last-child{border:0}.success-panel__summary span{display:block;color:var(--text-muted);font-size:11px;text-transform:uppercase;letter-spacing:.04em}.success-panel__summary strong{display:block;margin-top:3px;font-size:14px}.form-section{font-family:var(--font-body);font-size:15px;border-bottom:1px solid var(--line);padding:18px 0 8px;margin:8px 0 0}.government-form .form-section{grid-column:1/-1}.attachment-note{color:var(--text-muted);margin:8px 0}.declaration{display:flex;gap:10px;align-items:flex-start;color:var(--text-muted)!important;font-weight:500!important}.declaration input{width:auto!important;margin-top:4px}@media (max-width:620px){.complaint-shell{margin:20px 14px;padding:24px 18px}.government-form{grid-template-columns:1fr}.form-wide{grid-column:auto}.success-panel__summary{grid-template-columns:1fr 1fr}.success-panel__summary div:nth-child(2){border-right:0}.success-panel__summary div:nth-child(-n+2){border-bottom:1px solid var(--line)}.button-row{align-items:stretch;flex-direction:column}.button-row .btn{width:100%}}.text-input{width:100%;border:1.5px solid var(--line);border-radius:var(--radius);padding:12px 14px;font-family:var(--font-body);font-size:15px;transition:border-color .2s ease}.text-input:focus{border-color:var(--ink);outline:none}.track-result{margin-top:24px;padding-top:20px;border-top:1px solid var(--line)}.track-result__row{display:flex;justify-content:space-between;padding:8px 0}.status-history{margin-top:20px;border-top:1px solid var(--line);padding-top:14px}.status-history h3{font-size:14px;margin:0 0 8px}.status-history__item{display:grid;grid-template-columns:1fr auto;gap:2px 12px;padding:9px 0;border-bottom:1px solid var(--line);font-size:13px}.status-history__item span,.status-history__item small{color:var(--text-muted)}.status-history__item small{grid-column:1 / -1}.hero{background:var(--ink);color:#fff;border-bottom:4px solid var(--marigold)}.hero__grid{display:grid;grid-template-columns:1.55fr .75fr;gap:44px;padding-top:48px;padding-bottom:48px}.hero h2{color:#fff;font-size:42px;line-height:1.12;margin:8px 0 14px;max-width:680px}.hero p{color:#dbe5f1;max-width:680px}.hero .eyebrow{color:#f6ca72}.hero__actions{display:flex;gap:12px;margin-top:25px}.hero .btn--secondary{background:transparent;color:#fff;border-color:#ffffffa6}.hero__notice{border-left:2px solid var(--marigold);padding:8px 0 8px 20px;align-self:center}.hero__notice p{font-size:14px}.text-action{border:0;background:none;color:var(--ink);padding:0;font:inherit;font-weight:700;text-align:left}.hero .text-action{color:#fff}.home-content{max-width:1120px}.home-section{margin:44px 0}.process-cards,.service-grid,.home-grid{display:grid;gap:16px}.process-cards{grid-template-columns:repeat(3,1fr)}.process-cards article,.public-card,.notice-card{background:#fff;border:1px solid var(--line);padding:22px;box-shadow:var(--shadow-sm)}.process-cards span{display:grid;place-items:center;width:30px;height:30px;border-radius:50%;background:var(--ink);color:#fff;font-weight:700}.process-cards h4{margin:15px 0 7px}.process-cards p,.public-card p,.notice-card li{color:var(--text-muted);font-size:14px}.service-section{background:#e8edf3;margin-left:-20px;margin-right:-20px;padding:32px 20px}.service-grid{grid-template-columns:repeat(3,1fr)}.service-grid button{display:flex;justify-content:space-between;gap:8px;background:#fff;border:1px solid var(--line);padding:15px;color:var(--ink);font:inherit;font-weight:700;text-align:left}.service-grid span{color:var(--marigold-dark)}.home-grid{grid-template-columns:1fr 1fr}.home-stats{display:grid;grid-template-columns:repeat(3,1fr);border-top:1px solid var(--line);margin:20px 0;padding-top:16px;gap:10px}.home-stats strong{display:block;font-family:var(--font-display);font-size:28px}.home-stats span{color:var(--text-muted);font-size:12px}.notice-card ul{padding-left:18px}.notice-card li{margin:10px 0}@media (max-width:720px){.hero__grid,.home-grid{grid-template-columns:1fr;gap:24px}.hero h2{font-size:32px}.process-cards,.service-grid{grid-template-columns:1fr}.hero__actions{flex-direction:column;align-items:stretch}.hero__actions .btn{width:100%}}.info-page{max-width:820px;padding-top:46px;padding-bottom:60px}.info-page h2{font-size:36px;margin:5px 0 10px}.info-page__intro{color:var(--text-muted);max-width:680px;margin-bottom:28px}.info-page section{background:#fff;border:1px solid var(--line);margin-bottom:24px}.info-page article{display:flex;gap:14px;padding:16px;border-bottom:1px solid var(--line)}.info-page article:last-child{border:0}.info-page b{width:25px;height:25px;flex:0 0 auto;display:grid;place-items:center;border-radius:50%;background:#eef2f6;color:var(--ink)}.info-page article p{margin:0;color:var(--text-muted)}.official-login{max-width:520px;margin:54px auto;padding:34px;background:var(--paper-raised);border:1px solid var(--line);border-radius:8px;box-shadow:var(--shadow)}.official-login form{display:grid;gap:16px;margin-top:24px}.official-login label,.official-detail label{display:grid;gap:7px;font-weight:700}.official-login input,.official-filters input,.official-filters select,.official-detail select,.official-detail textarea{padding:10px;border:1px solid var(--line-dark);border-radius:4px;font:inherit}.official-login .btn--secondary{margin-left:10px}.official-banner{background:var(--ink);color:#fff;padding:28px 0}.official-banner p{color:#d7dfeb;max-width:700px}.official-main{padding:26px 20px 50px}.official-metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}.official-metrics article{background:var(--paper-raised);padding:18px;border:1px solid var(--line);border-radius:6px}.official-metrics span{display:block;color:var(--text-muted);font-size:13px}.official-metrics strong{font-size:28px}.official-filters{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin:24px 0}.official-workspace{display:grid;grid-template-columns:minmax(250px,.8fr) minmax(0,1.5fr);gap:18px}.official-table,.official-detail{background:var(--paper-raised);padding:18px;border:1px solid var(--line);border-radius:6px}.official-table button{width:100%;display:grid;text-align:left;gap:4px;margin:7px 0;padding:12px;border:1px solid var(--line);background:#fff;border-radius:4px;cursor:pointer}.official-table button.selected{border-left:4px solid var(--marigold);background:#fffaf0}.official-table span,.official-table small{color:var(--text-muted)}.detail-heading{display:flex;justify-content:space-between}.status-pill{background:#e8f0f6;padding:5px 9px;border-radius:999px;height:fit-content}.official-detail dl{display:grid;grid-template-columns:repeat(2,1fr);gap:14px}.official-detail dl div{border-bottom:1px solid var(--line);padding-bottom:10px}.official-detail dt{color:var(--text-muted);font-size:12px}.official-detail dd{margin:3px 0 0}.official-detail form{display:grid;gap:13px}.official-history div{display:grid;grid-template-columns:130px 1fr;gap:4px 12px;padding:10px 0;border-bottom:1px solid var(--line)}.official-history small{grid-column:1 / -1;color:var(--text-muted)}.official-state{padding:60px;text-align:center}@media (max-width: 760px){.official-metrics,.official-filters,.official-workspace,.official-detail dl{grid-template-columns:1fr}.official-login{margin:24px 16px}.official-login .btn--secondary{margin:10px 0 0}}
